Customer Spotlight Archives - UltraShred Technologies

Vicky Zelen – Zelen Risk Solutions, Inc.

By techsupport | January 10, 2020

Vicky Zelen started Zelen Risk Solutions, Inc. almost 17 years ago at the young age of 34 years old – after having worked in the insurance industry since high school. She worked at the worlds’ largest insurance broker for six years also. Zelen Risk Solutions, Inc. is an independent insurance agency focusing on Business Property…

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5.0

Based on 185 reviews

UltraShred Technologies

5.0

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Jakob Booker

1713459129

Great service. Drop off was easy and the gentlemen was super kind. Their phone rep was also amazingly helpful. 10/10 will go again.

Christina Suriel

1712840546

Great price and fast service

Joseph Boulter

1711980801

Lavon was very helpful and a pleasure to deal with

Megan De Jesus

1711046150

Very awesome company. Lavon was amazing and beyond helpful. A++ all around

Klaudia Corri

1710268817

I had the pleasure of meeting Lavon for the second time for our office’s annual shredding. He is fast, organized and very pleasant considering we have a large two-story building with an extremely slow elevator. I would definitely recommend having him come out from UltraShred if you are in need of any assistance wanting to shred files.

Bruce Walls

1709243608

I needed some data backup tapes and hard drives destroyed. They were very courteous and helpful getting this accomplished.

Joe Hawkins

1708433903

Great service and convenience. Lavon was friendly and efficient. I recommend UltraShred to anyone needing document shredding.

Angela Schminke

1708360445

Ultra shred is so helpful so kind and Lavonne was super friendly. Absolutely a peach to deal with. Thank you so much for all of your help. See you next time.

J L

1708124467

This firm is awesome! They have been doing our corporate shredding for years. The team works so efficiently it is flawless. Always. Thanks

Chelsie L Turner

1707940584

They pickup at our law firm and are so friendly and efficient! We appreciate you guys so much!

Brooke Wolske

1707323015

great service, very friendly, Thank you Sidney!

Mary Powers Westbrook Adel, Georgia

1707248162

Sidney Thomas is the best!! Top notch!!

Laura Gaddy

1707248103

Tracy Wheatley

1707231707

Sidney Thomas is always very friendly and always smiling. Thanks for the great work Sydney.

chase moore

1706887937

Lavon, was very courteous and helpful. Arrived on time and was very confident in his job. Overall great experience.

Althea Gilbert

1706823198

UltraShred provided excellent and expedited services. They answered text and online questions quickly, enabling you to make informed decisions .The staff was professional and assisted with our drop off items. I would definitely use them again.

Darleen Solomon

1706711834

We had documents shredded with UltraShred today. Lavon was the representative… He showed up on time and everything done within minutes. He was very polite and great at his job. We have used UltraShred for years and have never had an issue with them.

Jim Goodell

1706278148

Emily was a pleasure to work with. She confirmed a convenient drop off time and then she sent a text with all the details on location and process. I called upon arrival and Emily and her team were right there. Never left my car and done in minutes. So appreciative.

mikegunter

1705526602

Spoke with several different people and everyone was so nice, polite and great customer service! I took them 40 years worth of personal bank statements, investment account statements and tax returns. I was very nervous doing so because of obviously all of the personal information but they allowed me to watch everything be shredded which by the way only takes a few minutes. I highly recommend this company!

Jeff Biedermann

1703284859

Very friendly professional and efficient

Kasey Roberts

1703091466

Sidney Thomas always comes in with a smile and always so helpful when he comes in for pick up!

Tina Jones

1702937375

Lavon is the most impressive person to work with on all of our shredding. Always cheerful even when we have unexpected issues. Handles all with a smile. And always so professional and polite. That's so hard to find these days. Kudos 👏 to Lavon.The office was just as impressive. Worked with us on our schedule and changes made.The Tom Bush Family of dealerships has been a long time customer and will remain as such. Thank you 😊

James Reed

1702573250

Quick, easy, professional. Will definitely use them again.

Pashina Brown

1702398668

Sidney is very friendly and always has a smile on his face

Amanda Dean

1702393246

Mr. Sidney has the most amazing attitude! He is always kind, courteous,respectful and professional!! He is definitely a five star technician!!

Barbara Baker

1702393012

Very friendly!

Katlin Swain

1702388423

Jasmbh21

1702323104

Five Stars to Sidney Thomas, he is always so pleasant!!

Donna Watkins

1702309556

Sidney Thomas does a great job! He is super polite and is an asset to UltraShred. We at Mediacom Communications in Valdosta can always count on him to take care of our shredding needs while going beyond to grab any extras needed! Thank you Sidney!

Pag Liacci

1701957030

Amazing and quick service as always

Tracy Turner

1701878280

Lavon is the best! Always with a smile and happy greeting yet efficient!

Jackie Kitchens

1701794584

Ultrashred driver is always helpful and pleasant to work with. He does a great job!

Stephen Price

1701480807

Jay Green

1700611995

Very easy to schedule and helpful, friendly associates.

Atiya Day

1700529546

Marah Eaton

1699911317

Kelli Bennett

1699909451

Always friendly

sherry manning

1699388814

Great guy ! Great service

Brian Sanders

1699388183

Tia Hall

1699385721

Emily, Amanda and Levon were all extremely kind and professional!

Janet Devos

1699369373

Excellent service. Thank you!

Michael Matthew

1699300649

Mallory O'Brien

1699296221

Very friendly and helpful!! Jumped right in helped us with what we needed.

Marzette Woods III

1698874412

Very personable and very professional! I've used their services before and they have been very helpful each time ! Thanks and keep up the great work!

Grace Andrade

1698868017

Keri Welton

1698851926

Lavon is always so friendly and helpful with our shredding needs! Great customer service and support! We are very happy with the service we receive from Lavon and the UltraShred Team! Thank you for all that you do!

Sue Conley

1698848833

Lavon is very professional when he comes to get our shredder box. He is neatly groomed, is courteous to all staff, always with a smile.

Bailee Peek

1698781325

Bree Rose

1698431711

I have nothing but good things to say about this company! I'd recommend anyone looking to securely destroy sensitive information to try it out. You can tell the staff cares about the work they do.

Candace Taylor

1698429061

The technician arrived promptly and was very efficient and professional. The entire process was handled well and the communication from the office was great!

Crazy Cat Lady

1698341101

Ultra-Shred was very helpful and professional. I appreciate their services and the people I met there make the company.

Alson Zwass

1698244981

Lawton was professional, courteous, helpful and right on time He is a credit to your team.

shannon murray

1698244122

Our office has been using this company for quite some time and they are easy to communicate with. Lavon is always so kind and accommodating when he comes to our office to pick up our bin. Highly recommend.

angela eason

1698179725

Lavon was professional and fast!9 bins shreddedThanks from Angelwood!

1697556417

1697555641

1697554941

1697486853

Always in a really good mood and smiling when he comes in! Always makes sure we get everything emptied before he leaves us.

Christine Carpenter

1697226762

Easy as can be!

Ashlyn Carelock

1697045914

Krystal Wood

1697043668

Tammy McCalvin

1697041466

Friendly and efficient. Couldn’t ask for better customer service.

Edna Randall

1697037003

Ken is very courteous and has Excellent customer service

Richard Miller

1696961042

UltraShred is a fantastic company with a drive to provide the best service. The owners, Walt and Margie run a tight ship. Lavon, our driver, is always prompt and friendly. I can count on them.

Laurie Geiger

1696958300

We love when Kenneth comes in to pick up our shred. He is always professional and very respectful. I always look forward to seeing him.

Rick Eff

1696952736

diggindeep100

1696613355

Second time using ultra shred great guys fast clean outfit very kind keeps work site clean there equipment and trucks are top notch will use this company again Kenneth and Asus are great and friendly guys not scared to pitch in and help thank guys the Haskell company

Chris Stef

1696602385

Sean Declouet

1696534131

Kenneth is always prompt and courteous!

Barbara Chaney

1696530427

I had no problems with setting an appointment for drop-off. Everyone I came in contact with was very pleasant, kind and helpful from the beginning to the end. Thank you staff of UltraShred Tecnologies.

James Nackashi

1696520681

Great company! They’re always on time and Lavon is friendly.

Paul Ramsaier

1696458000

My recycle bin was emptied today. Lavon made sure my bin was completely empty. He was curtious, efficient and all went well. His efforts are really appreciated.

Carolyne Stone

1696445805

UltraShred is an outstanding company that I wholeheartedly recommend. My experience has always been exceptional. More importantly, UltraShred is fully insured and takes your data security and compliance as their sole mission. For your shredding needs, UltraShred is the name you can trust!

brittany hollie

1696442149

Always polite and friendly when stopping at our office!

Melissa Stokes

1696431208

Always super friendly and kind. Would def recommend!

Erica Garcia

1696429974

Lavin is great! Always so helpful and polite when he comes. We appreciate him.

1696382532

1696357911

1696354501

1696344608

Lavon is friendly, polite and efficient! This company provides a very necessary service! Well worth the money and very professional.

Elissa Nalsen

1696343016

I have been using Ultrashred at the company I work for for over 6 years and they provide excellent service every single time.

Kerri Stewart

1696271793

Very nice company to deal with. I would definitely use them again for my personal use as well. I used them for the company I work for today.

Amber Owens

1696266164

Cr K

1696002148

UltraShred has stood the test of time by proving their ability to make the customer happy. They have achieved so many goals and follow all the rules properly. My choice every time!

Annie Resendez

1695995692

Awesome company with great service! Margaret and Walt truly put their heart into everything they do and are wonderful at their job.

Isabele Hildy

1695994403

UltraShred feels like a real family! There are very good at their jobs and take all steps necessary to ensure things get done!

Jenna Hunt

1695994381

Outstanding service. The office staff is professional and kind and the drivers are efficient and courteous.

Kim Allen

1694716133

Mr. Sidney Thomas was exceptional.

Jill Dutton

1691094126

I had called another shredder company last week for pick today and they scheduled the wrong day and never got back to me. Ultra shredder was very communicative and right on time! Great experience!!

Amanda Pittman

1690468966

K H

1686568124

Female-owned inexpensive shredding company. They come to you or you go to them. I brought a trunk full of home office and tax papers and was only charged $100. Very friendly staff and highly recommend them.

Jo Ann Melvin

1686170490

Sidney is a pleasant person to work with when he come to pick upour Shred.

Molly Johnson

1685812725

Always the friendliest! Great customer service!!

Cindy Raymond

1685758909

Had the pleasure of meeting Margaret for a second time. She is a joy; if her company is anything like her it is a big win. Keep up the great work.

Ellen Rowell

1684942345

Do an awesome job for us. Very happy with everything they do

Heather Spivey

1684934224

Tina Kilgore

1684439785

Our ultra shred attendant is so polite and respectful. Always has a smile and a kind word. Fast friendly service. He is the BEST!!!

Mandy Fletcher

1684437749

Kimberly Howell

1684437520

Always nice and professional!!

Kristy Mederos

1684416814

Whitney Dame

1684412256

We had an amazing experience!!! So convenient!!!

Janice Jewell

1684336133

Always professional, always kind and always willing to help when we have extra papers to go out!

Cindy Tomlinson

1684329595

Sydney our service Tech is always super polite and courteous. We are very satisfied with the service we receive.

Daniel Kineke

1678976035

I manage the beach branch of Community First Credit Union and Ultra Shred takes care of all of our document shredding needs. Lavon typically comes to our branch and he is amazingly courteous and professional. I couldn't be happier with the service provided.

Scooter Scooter

1676410329

Simple, Easy and Professional.Ken was on time and very nice.60 Years of Personal Old paper work was gone in minutes.Defiantly Recommend UltraShred.

Rod Keefe

1676332063

Excellent job! Service Technician Lavon was excellent and professional . On time and top Top! Well done !

Kristen Titus

1675191024

We had a much larger job than we anticipated and thought we would need to schedule a second session. But our service tech, Lavon, didn't even blink. He worked quickly and efficiently and got the job done in no time.

Zhenya Brown

1674766898

Ken was awesome! Very professional and got everything done super fast. Thank you!!

Mike woeppel

1673465913

I had a great experience with UltraShred. Lavon our Service Tech, was very professional and quick. I would recommend UltraShred to anyone looking to purge sensitive documents.

Tammy Smith

1671053899

I can’t remember the drivers name but he called ahead, was prompt and very professional. Thank you for great service for our purge!

Mary Gaskin

1670856066

We had our shredding service on Last Thursday, Dec 8th. It was fantastic. I can't remember the driver's name but he was great.

Diver's Supply Jacksonville

1670268921

Great service. Driver Walter was friendly and helpful. Would definitely recommend using these guys.

Dan Hennessy

1669822611

Amazing service!!! Highly recommend for any personal or business needs. Kind, courteous, prompt, efficient and professional! Thanks for making this a smooth, easy process.

Cindy Voss

1668779551

I had a great experience with Ultra Shred. Ken went above and beyond to help us with the process of shredding our important documents.I highly recommend Ultra Shred and Ken!

Lindsay Linsky

1668611156

We've been using UltraShred for years at our accounting firm. They're pleasant to work with, show up when they say they're going to, and have reasonable rates. The drivers are always polite and friendly and try to keep the empty-after-box mess contained.

Christopher Wadley

1665444285

I had a large shredding job - about 70 large bankers boxes. Ultrashred Technologies came on the date and time I requested and worked for 2 solid hours to shred every last piece of paper. The office staff (Amanda) and the driver (Lavon) were very professional, responsive and pleasant to deal with. Lavon was prompt, professional, clean and worked to see that the job was as easy for us as possible. In addition, their cost was substantially lower than the other firms we contacted. I would not hesitate to use them again or recommend them to a friend. Sorry, but I can only give you 5 Stars - you deserve more.

John Landis

1663074360

UltraShred Technologies took over our secure document shredding a couple years ago and I couldn't be happier. Mrs. Margaret Meier has visited our office to ensure we were happy with her service and made sure I knew how to reach her if I had concerns.

Lori Newton

1660320938

I've used them twice and I am so pleased with their services. Leaving was professional and respectful.

Lisa Barbarito

1660048862

5 star for sure! Walt, Margie and Lavon has been taking care of us for years. Thank you for your amazing customer service!!

Nataliya Vechera

1659363568

Today we had an excellent shredding experience by the service technician Lavon. He was quick, friendly and very efficient. We appreciate the quality of his work and highly recommend this company.

Dana Cooper

1657912489

Mike was very courteous and helpful in assisting us with our at home shredding job.

r barkley

1656430478

Great service and professionalism from our service technician, Mike N. Pleasant experience for all.

University Boulevard Nazarene Church

1655405327

Levon and Mike did an excellent job taking care of our shredding needs. Not only were they professional, they were personable. THANKS!

Adam Bibeault

1654718331

Lavon and Ken were excellent! They were extremely efficient, friendly and helpful. We had them removing multiple pallets' worth of papers and documents and they finished in record time! Definitely recommend!

EEJF McKirachan

1654633490

Thanks Lavon for being flexible and coming back after a miscommunication on time. You were very efficient and cleaning the shredding bin afterwards showed me your pride in your work.

Jeff Norman

1651867909

We can't thank the UltraShred Team enough for the professional service they provide for our company. If you are looking for a company you can trust to get the job done when it comes to document shredding look no further!

Daniel Keller

1649981851

First time using these guys. Dropped off two bags to be shredded. They came out to my vehicle and took the bags from me. I later received a certificate of destruction. The price was very reasonable considering how long it would have taken to do it with my home shredder.

Karen S

1649962343

Great service. On time and quickly completed shredding job.

Michael Smith

1648151207

Outstanding service. Every other place I called as I went down the list either became a automated phone directory and being put on hold, or just several rings with no answer. These guys picked up right on the third ring. They said they would take my documents to be destroyed if I could drop them off that day. When I showed up it was pouring buckets of rain and they still came out to my truck to help with everything. They were very professional with all the documents and I felt very secure with their service. Bravo Zulu!

NancyDance Studio Inc.

1646155668

Great job easy and the service tech Lavon Bush made it supper easy.Thank You

Mahalie Breasette

1638969198

We love our driver Sidney!! He is so sweet!! He always comes in with a smile no matter what. He treats everyone with respect and kindness. The company is always on top of things if you call with any problems, they will do what it takes to get the job done!

Stephanie Giles

1626279251

I have been working with UltraShred for the past 13 years and Jesus Rivera & Margaret Meier are OUTSTANDING! They will go above and beyond. If you need a shred I highly recommend UltraShred.

Jutima S.

1623244673

I have used UltraShred for the last few years to help me get rid of household document securely. All staffs are always professional, very friendly, and responsive. Great price. I would highly recommend this place to anyone!

Donna Jean Dibenedetto

1621991279

I had the pleasure of dealing with ken, he was a phenomenal person.Wonderful A+ to him for customer service.

Galen Mirate

1616007159

I was so delighted with UltraShred's performance! Even though we're a very small account, they were gracious, professional, and efficient. Scheduling was easy, and the staff member who came to pick up my documents was simply perfect; warm, personable, skillful, and knowledgeable - you couldn't ask for more.I've had some frustrating experiences with other document destruction companies, so it is very much my pleasure to recommend these good people, without hesitation!

Freddy DuHaime Torrey

1615581177

I just love the people over here at UltraShred - amazing service with incredible people. If you need shredding done at your home or business, I would absolutely call UltraShred!

L R

1614285849

If you are searching for a document shredding company, this is the place. It is by far the most efficient, friendly, and competent service company that I have done business with in Jacksonville. Every person from the scheduler, to the accountant, to the on site personnel who came to my home to shred my documents were superb in what they do but also were genuinely nice people. The service was promptly rendered, and the price was more than fair. Use this company. You will not be sorry about the decision.

Raymond Border

1613571533

Appointment was made immediately, Documents were picked up and shredded within 24 hours of my initial contact at a great price. I had been waiting 2 weeks for a call back from another local well known service at a price 2x UltraShred's. UltraShred's service was awsome. Will never consider any one else or shredding needs.

Tawanna Fulcher

1606761196

I would like to thank Lavon for his good customer service every time he comes into our Jax OPC facility thank you.

Jenny Johnson

1602507626

So glad to have a company that takes individual's papers to shred at such a reasonable price. As a fraud examiner I am very happy with the security precautions taken with each person's confidential information.

Ryan Ragle

1597417080

I had the pleasure to work with the owner and the staff. I can't speak highly enough of Margaret. Her passion, thoughtfulness and attention to detail are outstanding! I highly recommend this company if you are looking for a local responsive organization.

Lynn Spears

1591536268

I had an SUV full of sensitive documents to shred. I chose to use their "drive in" service on Friday. My appointment was at 9:20 am. I stayed in my car, they unloaded everything and I was on my way at 9:23 am, receipt in hand. I HIGHLY RECOMMEND THEM. They will also come to you for pick up if you so choose. Several business owners I know, use them and love their pick up service as well.

Legal Assistant

1578415277

Donna Doane

1578338683

Ken is extremely professional and kind. He goes out of his way to help us with getting all of our last minute documents that need to go in the bin with patience and a smile on his face.

madison johnson

1577382049

We have been very happy with our service since day 1. Ken was who came in today and he was very polite and was very personable. He made everyone smile when he was here.

Judy Ganyo

1577157763

We needed to have personal, private, documents shredded so went to the office of UltraShred Technologies. We couldn't have been more pleased -- very professional and accommodating!

irongator2000

1577132505

I have used Ultrashred for years for my annual household document purge. Today I went in to drop my box and was met by their smiling staff. They took the box and put it in a secure container for destruction. In and out in less than a minute. They wished me a Merry Christmas and gave me a candy cane. Great service!

D I

1577126542

Ultra Shred services our business office. Ken was our technician today. He is very friendly and polite. We appreciate the quality of service from your company. Thank you Ken!

Jennifer Young

1577110915

Always professional and friendly!

Leslie Summers

1576861293

We @ Bissell Insurance appreciate Ken and the professionalism that he displays every visit!!!

Shannon “anisopterax2” Marshall

1576848927

Our company has been using UltraShred for the past couple of years. The staff are always friendly and on-time. I would recommend their services to any company out there.

Stephanie Thompson

1576685847

UltraShed service is always reliable and friendly. Our Service Tech Ken is always so polite, friendly, and professional.

Patricia Carr

1576685093

Ultra Shred services our office. Ken is our regular technician. He is always so friendly. We appreciate the quality of service from the whole company, especially Ken. Thank you.

1576084450

1575479237

1575478686

1575477231

1575476376

This was the best decision EVER ! The cost of using UltraShred compared to the man hours that we were putting in to shred all of our documents at our Law Firm is a huge savings for us. Their customer service is outstanding as well ! UltraShred Rocks !

Bobby Williams Sr.

1573856835

UltraShred Technologies is a company that clearly values it customer. I had the pleasure today of meeting the office staff an they are very professional while at the same time makes one feel appreciated and comfortable. I suggest that a choice to use this company for your shredding needs will result in a positive experience for you. I will look forward to using their services again when ever the need arises.

Eric Jaggers

1573502612

Wow, what a fantastic business!! Friendly on the phone for pricing, hours and directions. When I get there to drop off, the wonderful ladies there asked if I was a veteran, because it was Veteran's Day. When I said yes, they refused to charge me! Clean out your file cabinet and give this business your business.I will use them again.

David Weiss

1570121757

Botanical Boutiques

1569438201

UltraShred is a professional company that provide excellent service and great prices. I can't speak highly enough of their professionalism and integrity. We need more companies like them.

Lumen Entertainment

1566836598

We have been using Ultrashred for years. Thanks for 5star service!

jeanne ernwine

1566825103

Teresa Anderson

1566823416

always nice

David Reed

1566592008

Great company and friendly staff! Showed up on time, shredded my stuff fast and reasonable rates. Highly recommend.

Allison Maloney

1566575289

Theresa Roettger

1566574598

great service

Elizabeth Mullins

1566574315

Renee Keener

1566573161

Great company and great folks to work with! RK

Tyndall Federal Credit Union

1566494986

1566395867

1566315464

1566232533

1559764602

Had UltraShred Technologies out today to shred some old records. Price quote was consistent with the proposal initially given, communication via email with the office was effortless, and Kenneth was incredibly personable. Very happy with the service and would keep them in mind for any future shredding needs and would highly recommend for anyone looking for secure shredding services. We vet any company that we do business with heavily and are not disappointed that we went with UltraShred Technologies.

Camille Gregg

1544662501

Fantastic, and secure!! Awesome service👍👍👍👍👍👍👍👍👍👍

Stefanie Prescott

1527197005

Great service!! Great customer service!! Recommending this place to everyone!

Phyllis Gooden

1516073869

Brent Morente

1491273334

Great company! Very security conscious. Owner is very nice.

Hannah Davis

1490212443

Susan Wright

1467150776

Great Service

Linda Roberts

1456777743

Had a wonderful experience here today. Ms Margaret Meier and staff were wonderful and kind!!Highly recommend. Thank you !

Lin Asmus

1428890980

These guys are amazing I used for my business and they were great at shredding documents. My clients required certification of destruction and this was the best deal in town. Great service and great employees

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Customer Spotlight

Vicky Zelen – Zelen Risk Solutions, Inc.

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Drop-Off Shredding Hours

Serving Florida,Georgia & Alabama